Honda Customer Service Experience Award

Heritage Honda Towson Service Center & Honda Westminster received the 2015 CSE Award.

The Honda Customer Service Experience (CSE) Award is a prestigious award given to dealerships that meet or exceed an overall customer service score of 91%, providing the highest level of service to their customers. We are pleased to announce both Heritage Honda Towson Service Center and Heritage Honda Westminster received the 2015 CSE Award.

“I would like to thank our entire service team – the CSE and Fix First Visit Awards are due to the many efforts, contributions and accomplishments of the outstanding employees across the entire service facility. The leadership of Service Director, Jim Groth, combined with his team’s ability to exceed customer expectations makes us successful year after year. Their commitment resonates throughout the entire department,” General Manager of Honda Westminster, Robert Lee said.

Congratulations to Heritage Honda Towson Service Center and Westminster for their achievements!