Honda Fixed First Visit Award

The following dealerships in the Hall and Heritage divisions received the 2015 Fixed First Visit Award.

The Fixed First Visit Award demonstrates a dealership’s achievements in service. Honda recognizes dealers who excel in customer satisfaction and retention by working hard and demonstrating their dedication to getting it right the first time.

We are proud to announce the following dealerships in the Hall and Heritage divisions received the 2015 Fixed First Visit Award.

Hall Honda Virginia Beach
Hall Honda Elizabeth City
Heritage Honda Parkville
Heritage Towson Service Center
Heritage Honda Westminster

“Fixing any vehicle correctly doesn’t happen by chance,” Mike Hoban, Service and Parts Director of Heritage Honda Parkville and Service Center said. “It occurs when the hard work and training of our Service and Parts staff is joined with their commitment to improve on a daily basis.”

“At Hall Honda [VB] we take this type of recognition very seriously,” General Manager of Honda Virginia Beach, Erin Bessey said. “We focus on customer satisfaction every day and want our customers to feel like part of the family. Striving for perfection is not a motto, but a way of life in our service department, as well as the entire dealership.”

A job well done by our Hall and Heritage Honda teams – let’s do it again in 2016!