Consumer Satisfaction Award Goes to Stores in Every MileOne Division

"The Voice of the consumer has a powerful impact on business today"

17 MileOne dealerships won the DealerRater 2018 Consumer Satisfaction Award for providing outstanding customer service and satisfaction. Every division had at least one store receive this important award. Here are a few of the amazing reviews that led to this recognition. 

 “Jeremy [Cooney] will make your dreams come true when looking for that vehicle that you want.”

“The service was excellent and fast. The people there were very friendly. I really like it when they texted me to tell me my car was ready.”

“Max navigates the complexities of accessing his customers’ needs without coming across canned or rehearsed. He creates an engaging digital experience while building and managing trust and customer expectations.”

“Everybody we dealt with was courteous and eager to help. I can be a stubborn car buyer but Nafeesa [Garland] and Michael [Yoon] put up with me and helped me get the deal my girlfriend and I wanted. I highly recommend them and will be sure to come back for future car buying needs.”

Hall Division President Bill Baker explained that “customer satisfaction is our #1 goal - it is essential in running a successful business.  I am extremely proud of all the winners across MileOne and the high standards they hold for themselves in delivering excellent customer service.”

 

As you can see, the stats regarding these stores are incredible. All stores had a 4.8 star rating or better, and all were recommended by at least 98% of their reviews. Congratulations on this accomplishment!