Dealer of the Year Award Bestowed to Multiple Maryland Stores

What makes a car dealership remarkable? Is it the warm welcome customers receive upon entering? Is it the ease at which the salesman calms a customer’s nerves? Is it the detailed explanations that the service advisors give a customer when their vehicle is being worked on? Is it the phone call following up after an experience or the email reminders about upcoming deals?

Whatever the special sauce is that makes a car dealership remarkable, delivering strong customer service is a main ingredient. Congratulations to the following Heritage and Herb Gordon stores that earned DealerRater’s Dealer of the Year award.

• BMW of Silver Spring
• Heritage Chrysler Jeep Dodge Ram Parkville
• Heritage Mazda Bel Air
• Heritage Subaru Catonsville
• Heritage Toyota Owings Mills
• Volvo Cars Silver Spring

"Car buyers have spoken and have identified these MileOne dealerships as the best dealers for their respective brands to do business with in Maryland," pointed out DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for these stores speak volumes of the top-notch experiences they provide to customers."

“We are honored to have our teams recognized with this award and proud to be able to provide our customers with the highest level of customer service,” said Constantine Spivak, Heritage Division President.

“It’s great to see our teams recognized by our customers for the commitment to customer care that everyone puts forth on a daily basis”, boasted Dennis Turnbaugh, Herb Gordon and Silver Spring Division President. “This is the sixth year BMW of Silver Spring has been honored and the first year for Volvo Cars Silver Spring.”