New Sales & Service Reviews

Reviews have become an extremely important part of the marketing mix and a strong influence on consumer behavior. In a recent automotive industry study it was determined that 70% of consumers in the market for a new vehicle will read a dealership review prior to a visit. It's really important to get reviews in from our customers in both sales and service. 

Hall Ford Lincoln Newport News

Kim assisted me throughout the entire process. She was very professional and had a warm smile that made the process smoother. Hall Ford is a top notch dealership with reputable, professional employees. I will definitely do business with them again.   

Hall Chevrolet Chesapeake

This was our third vehicle purchase from Hall Chevrolet in five years. Tony Clark and Dave Jensen were remarkably professional in every aspect of our experience. They were straightforward with us and willing to work with our budget. We have three small girls and our family was accommodated in an extremely respectful manner. There is no question where our next vehicle purchase will be.

Hall Nissan Chesapeake

Michael Martin is an exceptional customer consultant for Hall Nissan in the Western Branch area. This is the second time I have had the pleasure of meeting with him. He is professional and friendly. He is all about what is best for the customer and he has valuable information that benefits me as a consumer. He made the experience of having maintenance work done at Hall Nissan a very pleasant one. 

MotorWorld Mercedes-Benz

I purchased my new c300 today. The service was so wonderful. Shane went above and beyond to help me. All the staff that I came in contact with was great! I was going back and forth between an Infiniti and Mercedes and the thing that sold me was Shane’s willingness to go out of his way to help me find what I was looking for. Thank you, guys!

MotorWorld Lexus

I purchased my fourth Lexus from Aldo Franconi… he’s pleasant, informed, responsive and makes the process simple and straightforward. Bill Crockett in the business office was efficient, fair and a pleasure to deal with. My family and I have had all of our service done here as well, and love the people and their skills. I highly recommend the dealership for sales and service. Find Aldo!

Heritage Honda Parkville

Rob Jacobson was informative and supportive throughout the car purchasing process. He made himself available to connect with my limited schedule and showed me multiple options within the range and car type that I was looking for through the USAA Buyer Service. I will definitely pass his name along to anyone I know that is looking for a new or used Honda.

Heritage Subaru Catonsville

Lejuan Robinson, the service advisor successfully remedied my tire problem in a highly professional and expedient manner. During the entire process of fixing my vehicle’s tire, Ms. Robinson kept me in informed of what it would take to fix the tire, cost, and the time needed to get me back on the road. Lejuan sets the bar high for Heritage Subaru Catonsville customer service that others can only try to emulate. I would be remiss if I didn't also highly compliment Victor Hong in finance, Jennifer Cahill in the service department, and Michelle a cashier, for their help, service, and professional treatment during my stay in your service department.

Mercedes-Benz of Owings Mills

Kyle and the whole service team always takes care of me. He makes sure to fix my car perfectly, feed me, entertain me and not let me leave without a great service wash. Kyle is my man!!

BMW of Silver Spring

I just want to say thanks to Ron Askew and Allen Kim for a great experience in buying my second BMW from BMW of Silver Spring.  Ron made sure to get me into a vehicle that was very low mileage (4k) with a maintenance package with all the bells and whistles you want in a new BMW!  Allen made sure my finances where in order and got my interest rate down to a 2.9%!  I freaking love these guys!  If you're in the market for a car, go check BMW of Silver Spring out and tell them Jonathan Johnson sent you!

Mercedes-Benz of Annapolis

I had a great experience with the service writer Mike at Mercedes-Benz of Annapolis. He was fabulous. I had full confidence that my car was being taken care of. They got me in for an appointment right away and gave me a no hassle loaner for a few days at no cost while they took care of my car. Mike got me in and out in no time and I felt so thankful for the ease of this experience. I highly recommend bringing your Mercedes in for service here! Top notch!